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Terms of service

Effective date: September 14, 2026. Applies to: the Capture Coins mobile application, capturecoins.com, and any purchase or physical product offered through them (together, the “Service”).

1. The agreement

These Terms are a contract between you and Capture Coins Inc., a Delaware corporation (“Capture Coins,” “we,” “us”), which operates the Capture Coins app and capturecoins.com. By creating an account or making a purchase, you agree to these Terms and our Privacy Policy. If you don’t agree, don’t use the Service.

You must be 18 or older and able to form a binding contract. The Service and our products are offered to United States residents only, and we ship within the United States only. We may make the Service available in other countries in the future; the territories we serve are listed in the app and on our site.

2. What the Service is

Capture Coins lets you record short voice messages for the people you choose — your children, your spouse, anyone in your family — keeps them safe, and helps you pass them on. This includes physical products, such as minted coins, that the people you designate can use to reach what you’ve made, now or years from now.

Throughout these Terms we refer to those people as recipients. Most are children, and parts of these Terms address that specifically, but a recipient can be any person you choose.

Features, prices, and details of the Service will evolve. Current features and pricing are always described in the app and on our site.

3. Our promises about your recordings

These commitments are the heart of the Service and of this contract. Nothing elsewhere in these Terms, including the limitation of liability in §14, excuses us from them.

(a) Your recordings are yours. You own every recording you make and everything you create in the Service. We take only the limited license described in §13 — nothing more.

(b) We never sell your content or your family’s information. We will not sell, rent, or trade your recordings, your children’s information, or your personal information.

(c) Never for advertising. Never for AI training. We will not use your recordings or your children’s information to advertise to anyone, or to train artificial-intelligence or machine-learning models — ours or anyone else’s.

(d) Not biometrics. We do not use your recordings to identify anyone by voice. We do not create voiceprints or other biometric identifiers from your content, and we will not permit others to.

(e) Yours regardless of payment. There is no ongoing payment, and nothing you have made is ever held back for one. Your recordings remain yours, remain stored, and remain retrievable and exportable by you.

(f) These promises bind our successors. If we are ever acquired, merged, or reorganized, any successor takes the user content in this Service subject to (a)–(e).

4. Permanence, and if we ever wind down

Permanence is our design goal, and we pursue it in two ways.

First, by architecture. The Service is built so your archive can live in storage you control, not only on our systems. You can export your complete archive at any time — to your own Google Drive, or as a downloadable file. Your own copies are yours forever and need nothing from us. We encourage every member to keep a current copy.

Second, by commitment. No young company can honestly promise to exist forever — so we promise a floor. If we ever discontinue the Service, we will give you as much advance notice as we reasonably can, and in all events no less than 90 days, except where legally impossible. During that period export will keep functioning so you can take a complete copy of everything you’ve made.

Beyond that floor, it is our stated intention to establish, as the company grows, a dedicated long-term arrangement committed to keeping member archives and their access mechanisms available regardless of what happens to the company. That arrangement does not exist today and this paragraph does not create it. If and when it exists, we will announce it and bind ourselves to it in these Terms.

5. Purchases and payments

All purchases are one-time. We sell coin sets and individual coins, and the app is free. There are no subscriptions, no memberships, and no automatic renewals. We will never charge you again for something you have already bought.

5.1 Prices and taxes

Current prices and what each product includes are shown at the point of purchase. Prices are shown in U.S. dollars and, unless stated otherwise at checkout, exclude applicable sales tax. Where we are required to collect tax, it is calculated at checkout based on the address you provide and added to your total. You are responsible for any taxes that apply to your purchase.

5.2 Payment processing

Charges made on our website are processed by our payment processor. We never receive or store your card details.

5.3 Pre-orders and refunds

You are charged when you order. You may cancel for a full refund at any time before your order ships. If anything changes with your ship date, we will email you right away, and you can choose to wait or receive a full refund. See our Shipping Policy and Refund Policy for the current ship window.

5.4 Promotional codes

We may issue promotional or complimentary codes. Unless we state otherwise, they are for one-time use by a single account, have no cash value, cannot be exchanged, resold, or transferred, may carry an expiration date, and may be voided if obtained fraudulently, distributed without authorization, or used in breach of these Terms. We may change or discontinue a promotional offer at any time.

6. Your archive does not depend on payment

Nothing about your archive turns on an ongoing payment, because there is none. Consistent with §3(e), your recordings remain yours, remain stored, and remain retrievable and exportable, and your family can reach them with a coin and your verification details, for as long as the Service runs (see §4).

7. Physical products

We sell physical products such as minted coins. Physical products are goods, separate from your use of the app.

Shipping timelines are estimates. Risk of loss passes on delivery. If a coin arrives damaged or is lost in transit, contact us and we’ll replace it.

What the coin is, and isn’t. The coin is a physical keepsake and an access key. It does not contain or store your recordings. Its code and QR link to your archive in the Service; the coin does not connect to copies you’ve exported to your own storage.

“Requires the Service” means the platform must exist (see §4). There is nothing to keep paying: a coin your family holds will work for as long as the Service runs.

Losing a coin does not mean losing recordings. Your archive exists in the Service independently of any coin, and we maintain alternative means of access for you or those you designate, subject to our verification procedures.

8. Your account, your recipients, and access by others

You are responsible for your account and for keeping your credentials secure.

You may enter information about the people you record for — a first name, a date of birth, and optionally a photo — to personalize the Service and to control when messages become available. Recipients are not account holders and do not create accounts.

If a recipient is your child or another minor, you confirm you are their parent or legal guardian and have the authority to provide their information. If a recipient is an adult, you confirm you have a good-faith basis for providing the limited information you enter about them.

The Service lets people you designate — often your children, possibly years from now — reach part or all of your archive after completing the verification steps you configure. We will honor the access rules you set as they exist at the time of access.

Access may be used by a recipient while they are still a minor. By configuring such access, you consent to that use as their parent or guardian.

9. Verification and access — important limitations

Please read this section carefully.

Access to an archive requires all of the following: a valid key, the recipient’s first name, their date of birth, and the answer to a security question you write.

There are two kinds of key. A coin key is engraved on a physical coin and opens that coin’s year. A permanent key is issued digitally for each recipient when you add them; it opens everything you’ve recorded for that person, across every year. The permanent key is a failsafe — keep it somewhere your family would find it, such as a password manager, a safe, or with your will. You can replace it at any time, which immediately stops the old one working.

A security question is required. Until you set one for a recipient, their archive cannot be opened by anyone. We will prompt you to set one, but the responsibility is yours.

This is a family-grade identity check, not strong authentication. It is designed so that a child can reach their archive years from now without a password, an account, or our involvement. It is not designed to resist a determined attacker, and it cannot verify that the person answering is who they claim to be.

Accordingly:

  • You choose the security question, and the strength of that question is your decision. Choose something only your intended recipient would know.
  • You are responsible for who has physical possession of a coin or knowledge of a code, and for who knows the answer to your question. Anyone holding a valid code and able to answer correctly can reach the archive it opens.
  • We do not guarantee that only your intended recipient can access your content, and we are not liable for access obtained by someone who possesses a valid code and correctly answers the verification details you configured.
  • If a security question is never set, that archive cannot be opened — including by you, on behalf of your family. Setting one is what makes the archive reachable.

We apply rate limiting and other reasonable safeguards to the verification process, and you may change your verification details at any time.

10. Communications

By creating an account you agree to receive service messages we need to send you — receipts, billing notices, shipping updates, download links you requested, and security or policy notices. These are part of the Service and continue while you hold an account.

We may also send you marketing about our own products, by email and occasionally by post. You can opt out of marketing at any time using the unsubscribe link in any promotional email or by contacting support@capturecoins.com. Opting out does not affect your account or the service messages above. See our Privacy Policy for detail.

11. Acceptable use

Don’t use the Service to break the law, to harm anyone, to record or upload content you don’t have the right to record, or to interfere with the Service.

You’re responsible for having the consent of anyone else whose voice appears in your recordings and for complying with applicable recording laws.

Recordings are private to your family by design. The Service is not a platform for public distribution.

We may suspend or terminate accounts engaged in illegal activity or abuse of the Service. Even then, the export right in §3(e) survives, except where the content itself is unlawful or we are legally barred from providing it.

12. Deletion and immutability

Deleting recordings. You can delete recordings. Deleted recordings enter a recovery window of approximately 30 days and are then permanently deleted from our systems. Permanent means permanent — we cannot recover them afterward, and you accept that risk when you confirm deletion.

Audio is immutable. By design, a saved recording’s audio cannot be edited or replaced. Only its details — title, recipient, availability — can change. This protects the integrity of your archive.

Deleting your account. You can delete your entire account in the app. Deleting your account permanently deletes your archive. Export first. Deletion is irreversible and we cannot restore an account or its contents afterward.

13. Your content and the license you give us

You retain all ownership of your recordings and the information you provide.

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, back up, encrypt, transcode, transmit, and display your content solely as necessary to operate and provide the Service to you and to the people you designate. This license exists only so that the Service can function. It ends when you delete the content or your account, except for copies retained in backups for a limited period or as law requires.

We do not acquire any right to use, publish, distribute, or exploit your content for any other purpose. We are a custodian of your family’s content, not an owner of it.

14. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any particular content will be preserved indefinitely.

We strongly encourage you to use the export features to keep your own copies.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the greater of (a) the amounts you paid us in the twelve months preceding the claim, or (b) $100. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data.

Nothing in this section limits liability that cannot be limited under applicable law, or excuses us from the promises in §3.

15. Apple

The following applies to the Capture Coins app obtained through the Apple App Store:

  • These Terms are between you and Capture Coins Inc. only, not with Apple. Apple is not responsible for the app or its content.
  • Apple has no obligation to furnish any maintenance or support for the app.
  • If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
  • Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims arising under consumer protection or similar legislation.
  • Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party claim that the app infringes intellectual property rights.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

16. Changes to these Terms

We may update these Terms. For material changes we will give notice in the app or by email before they take effect. The promises in §3 will never be weakened by an update.

17. General

If any part of these Terms is unenforceable, the rest stands. These Terms and the Privacy Policy are the entire agreement between us regarding the Service.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Orange County, California, and you and we consent to jurisdiction there.

18. Contact

Capture Coins Inc.
1509 Avenida de Nogales, San Clemente, CA 92672
support@capturecoins.com

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